Data protection policy
Who is responsible for processing personal data?
Responsibility for processing personal data lies with TEGUST NATURE SL ("TEGUST"), with tax number (CIF) B55211957 and headquarters at Polígono Industrial A1, street H, No 1, La Bisbal d’Empordà (post code 17100), email address info@tegust.com, registered at Mercantile Registry 2989, sheet 208, folio GI-56907.
For what purpose and under which legitimization do we process data?
Contact. We handle the enquiries we receive by email, online contact forms or telephone. These data are handled with the consent of the people who contact us.
Customer services. We register our customers and additional data generated as a result of our commercial relationship with them. This commercial relationship involves including the data in our accounts, invoices or information for the tax authorities. We handle these data in compliance with our terms of contract and legal obligations.
Handling of our suppliers’ data. We handle data from our suppliers of goods and services. We obtain the data needed to maintain a commercial relationship and use them exclusively for this purpose. We handle these data in compliance with our terms of contract and legal obligations.
Information about products and services. With the consent of our customers, their contact data are used to send them advertisements related to our services and products. We handle these data in compliance with the consent of the people receiving these advertisements.
To whom are the data communicated?
As a general rule, data are communicated only to public administrations and authorities, and always in compliance with our legal obligations. Data might be revealed to banking institutions for the purposes of invoicing. No data are transferred outside the boundaries of the European Union(international transfers).
How long do we keep data?
In compliance with our legal obligation, we limit to the minimum the period for which we keep personal data. Therefore, we keep such data only for the period of time needed for and justified by the purpose for which they were obtained. In some cases, such as data on accounts and invoices, tax legislation places an obligation on us to keep data until our responsibilities on these matters expire. Data handled with the consent of the person concerned are kept until this consent is revoked.
What rights do people have regarding data we process?
To access. Right to know which personal data are processed, for which purpose they are processed, communications with other parties and the right to obtain a copy or to know the planned retention period.
To request correction. Right to have inaccurate data corrected.
To request deletion. Right to request deletion of data when, among other reasons, they are no longer needed for the ends for which they were collected and which justified processing thereof.
To request limitation of processing. In certain circumstances, there is a right to request limitation of processing: the data will no longer be processed and will be kept only to exert or defend claims.
Transferability. Right to obtain personal data in a common machine-readable format, and to transfer them to other parties for processing if so decided by the person concerned.
To object to processing. For reasons related to their particular situation, people can ask us to stop processing their data if this could be detrimental to them.
How can you exercise or defend these rights?
The abovementioned rights can be exercised by addressing a written request to Tegust by mail or sending an email to info@tegust.com, specifying in every case "Personal data protection". If no satisfactory reply is received, a claim can be sent to the Spanish Agency for Data Protection (“Agencia Española de Protección de Datos”) via their online forms or other channels specified on www.agpd.es